Our Pricing

ResCntr's unbundled pricing is clear and concise.  We charge a nominal monthly membership fee and then only charge your agency on a per transaction basis.  You only pay for the calls your clients make and the tickets we process.  Unlike doing business with some of our competitors, who only offer package deals, our travel agency clients aren't required to pay for services that they aren't using.  It's a pricing structure that is fair to you and to us.

Our People

ResCntr has made a significant investment in hiring qualified, experienced travel agents to assist your clients.  On average, each travel agent has over nine years of travel agency experience.  Before hiring a travel agent, ResCntr tests for a demonstrated working knowledge on a minimum of two GDS's and a willingness to be trained on the other two.

In order to ensure that our travel agents are kept current on GDS enhancements, we provide ongoing recurrent training.  To assist with identifying training needs, our Training Department monitors all ResCntr agents for Quality Control purposes.  This allows us to review agent conversations, thereby assisting us in our training efforts and ensuring that your clients are treated in a professional, caring manner on a consistent basis.  Lastly, our experienced Management team has over 50 years of combined experience in the 24/7 call center environment.

Our Commitment

ResCntr fully understands that when our clients chose us to service their travelers' after-hours needs, they are placing their reputations in our hands.  We take that responsibility seriously.  We have invested in the best technology and the most professional staff our industry has to offer.  We are committed to building long-term relationships with our clients by offering their travelers dependable, caring service whenever and for whatever reason they call.  We've built our reputation by taking care of our clients and their travelers for over 32 years and will continue to do so.