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Personalized Custom-answered Toll-free Number with VIT Code Recognition |
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CallTrak Reporting |
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E-mailed Itineraries |
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Airline Ticket Voiding |
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Service Fee Processing |
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100% Digital Voice Recording |
Calls per Month
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1-100 |
101-500 |
Over 500 |
| One-time Set-up Fee (per Location) |
$100 |
$100 |
$100 |
| Monthly Membership Fees |
| Main Location |
$50 |
$50 |
$50 |
| Branch Location (A) |
$25 |
$25 |
$25 |
| Transaction Fees |
| Domestic Call (B) |
$16 |
$15 |
$14 |
| International Fare Surcharge (C) |
$17.50 |
$17.50 |
$17.50 |
| Referral Calls (D) |
$3 |
$3 |
$3 |
| Ticketing Fees |
| Tickets (E) |
$12 |
$12 |
$12 |
| Prepaids |
$20 |
$20 |
$20 |
| Exchanges |
$22 |
$22 |
$22 |
| Exchanges Requiring T.A. follow-up |
$25 |
$25 |
$25 |
Optional Services:
Online Agency Ticket Monitoring (ROAM) - $50-$200 per month depending on number of times per day that ticket queues are checked plus $3 for each record checked and $12 for each ticket issued.
Expedited and VIP Desk Services are available at $30 and $50 per call, respectively. For more information, please contact CustomerCare@reservationcenter.net.
GDS Linkage fees additional, if necessary
(A) A Branch Location is defined as a travel agency operation with a pseudo city code different from that of the main location.
(B) Calls resulting in multiple PNR’s will be charged for each record locator.
(C) International Fare Surcharges – International fare surcharges apply to all itineraries involving international destinations/planning of travel, but not to general flight information or reconfirmations.
(D) Referral Calls – during agency business hours, unless otherwise instructed, calls are re-routed back to the agecy.
(E) Tickets = E-Tickets, Ticket-Less Tickets, Paper-Tickets. |
© 2008 Reservation Center, Inc. All rights reserved. Reservation Center and ROAM, are registered trademarks or trademarks of Reservation Center, Inc. CCRA International is a wholly owned subsidiary brand of Reservation Center, Inc.
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